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Circulation Supervisor (32 hours/week) at Willoughby Eastlake Public Library
, , -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

21.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Supervision, Customer Satisfaction, Training, Delegation, Evaluation, Discipline, Library Services, Problem Solving, Communication, Team Management, Circulation Management, Conflict Resolution, PC Experience, Home Delivery, Library Card Processing, Work Performance Management

Industry

Libraries

Description
Description Part-time: 32 hours per week with excellent benefits The Willoughby-Eastlake Public Library is hiring a supervisor to oversee the circulation department at our Willoughby Hills Library branch. The Circulation Supervisor manages the circulation department including circulation support staff in a unionized environment. This supervisor is responsible for managing all areas of employees' work performance including training, delegation of work, evaluation, and discipline as needed. Maintaining high standards of customer satisfaction is a priority for this position and a key philosophy of the successful candidate. In addition to supervisory responsibility, the Circulation Supervisor performs all duties of circulation support staff, including: checking books and other materials in/out and handling renewals processing library card applications delivering home delivery materials, as required. Additionally, the Circulation Supervisor resolves customers' complaints and answers questions about library services. Complete position description can be viewed at the employment section of our website at https://we247.org/about/employment-opportunities/ . Requirements A high school diploma is required for this position, as well as two years of experience working in a library with progressive levels of responsibility, or two years demonstrated experience in supervising the work of others. PC experience is also required. Preferred: four years of experience in workplace management including the supervision of others, or a bachelor's degree in a management field. Hiring Pay Range: $17.59-$21.00 per hour depending on qualifications. DEADLINE: 10/28/2025 Please complete the online application, and upload a cover letter, resume and 3 professional references. No phone calls please. The Willoughby-Eastlake Public Library is an Equal Opportunity Employer.
Responsibilities
The Circulation Supervisor manages the circulation department and oversees circulation support staff. They are responsible for employee performance management and maintaining high standards of customer satisfaction.