CIS SERVICE DELIVERY MANAGEMENT-CIS INCIDENT MANAGEMENT at ZENSAR TECHNOLOGIES SINGAPORE PTE LTD

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

0.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Control-M, Unix, ITIL, MS SQL, Oracle, Incident Management, Batch Monitoring, Production Support, Problem Solving, Communication Skills

Industry

IT Services and IT Consulting

Description

Must have Technical:- * Good understanding of Control-M Architecture and Agent/Server Communication * Good knowledge on Control-M tool to manage batch jobs, familiarity with feates and usage of tool * Basic Unix * ITIL knowledge Good to have: * Experience of handling Priority incidents and critical issues related to Control-M. * Basic Unix * Basic MS SQL or Oracle Soft Skills: * Experience in 24*7 batch monitoring and production support. * Excellent problem-solving skills and attention to detail. * Ability to work collaboratively in a team. * Strong communication and interpersonal skills. At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar [https://www.zensar.com/careers/] and join us to Grow. Own. Achieve. Learn. [https://www.youtube.com/embed/i2NZsiQqVnU?autoplay=1&fs=1] to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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Responsibilities

Provide support for Control-M job scheduling, monitoring, and incident resolution to ensure smooth batch workflows. Focus on performance tuning and adherence to ITIL processes in production environments.