CIS Technician (Operations & Exercises) at Strategic Growth Partners

Norfolk, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

55.0

Posted On

26 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CIS Equipment, IT Administration, Technical Assistance, NATO Exercises, ITIL Processes, Active Directory, SharePoint, Desktop Hardware, Desktop Software, Incident Management, Change Management, Configuration Management, Asset Management, ITSM Tools, Logistics Support, Event Coordination, Site Surveys

Industry

Professional Services

Description

SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is an ISO certified international Information Technology consulting and Engineering Services company focused on supporting public and private sector customers as they tackle their most daunting Information Technology and business challenges. They are seeking a CIS Technician (Operations & Exercises) to support an upcoming NATO ACT program in Norfolk, VA. This is a great opportunity to be part of an international company specializing in the provision of services in the area of information systems and technologies, outsourcing solutions, and application development services to government and non-government organizations. Working Location: Norfolk, VA, USA Employment Type: 1099, B2B Compensation: $45–$55/hr USD Language: High proficiency level in English language Security Clearance: NATO Secret DUTIES/ROLE: Supports Local Technical Support teams in build-up, deployment and tear-down activities related to exercises; Assists in planning support of local exercise requirements; Assists in maintaining CSU Norfolk annual exercise calendar and exercise support planning documents; Assist in site surveys and collecting lessons identified; and Assist logisticians by receiving and storing CIS equipment and controlling access to it. Coordinates all CIS requirements in relation to set up, deployment and tear-down activities related to events and conferences; Works with CSU change coordinators and local technical teams to assess customer requirements and provide response to customer requests for support; and Assist in maintaining overview of ad-hoc event support activity and effort throughout the year. Essential Qualifications/Experience: Minimum 3 years' experience working in an ICT CIS environment; Minimum 3 years' experience supporting IT users, desktop hardware and software. Minimum 3 years' experience working in an IT administration role; Minimum 3 years' experience supporting NATO exercises as IT staff. Experience of providing hands on technical assistance across a diverse range of CIS equipment including but not limited to Workstations, Laptops, scanners, printers and VTC equipment. Background and experience in NATO static and deployable CIS equipment and networks. Working knowledge of policy, procedures, and organization of NATO CIS. Working knowledge of ITIL processes and procedures (incident, change, configuration and asset management). Working knowledge of ITSM ticketing tools (BMC Remedy); Working knowledge of Active Directory. Working knowledge of SharePoint would be advantageous. Working knowledge of current operating systems and office automation software.

Responsibilities

The CIS Technician supports Local Technical Support teams with deployment and tear-down activities related to exercises and coordinates CIS requirements for events. They also assist in maintaining exercise planning documents and provide logistical support for CIS equipment.