City Facility Manager at NEXTDC

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Management, Data Centre Management, Operational Risk Management, Budget Management, Capacity Planning, Electrical Systems, Mechanical Systems, Risk Management, WHS Incident Reporting, Continuous Improvement, Contract Management, Resource Management, Relationship Building, High-Density Cooling, HVAC Operation, BMS Operation

Industry

IT Services and IT Consulting

Description

Company Description At NEXTDC we are building the heart of Australia & Asia’s high tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers. NEXTDC is an exciting ASX 100 listed technology company, only 15 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites in development to support our customer’s digital infrastructure. At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer centric data centre services company. Where Cloud lives and AI thrives Job Description As our City Facility Manager, you’ll be responsible for delivering NEXTDC’s brand promise of 100% uptime to our customers, by successfully maintaining an assigned portfolio of NEXTDC data centres within New South Wales. This position effectively manages senior members within the facility team and provides day-to day support to enable their success of maintaining grey-space areas to a high standard, and for white-space areas to be provisioned in accordance with customer requirements and expectations. Within this role you’ll also promote and embed continuous improvement principles within the team to ensure NEXTDC’s data centres remain to be at the forefront of customer service excellence and innovation. People Management Embed a high performing culture within the team Ensure complete resourcing of team members across the assigned portfolio, accounting for customer requirements, maintenance and commissioning scheduling requirements and safety protocols. Facilitate the teams’ development through identifying learning and development opportunities, coaching and on-the-job training Data Centre Management Manage operational risk of the facilities within the assigned portfolio to ensure 100% uptime Obtain and maintain relevant data centre certifications for the facilities within the assigned portfolio, including ISO certifications Ensure operational excellence to achieve and maintain UTI uptime operational sustainability Gold standard Manage the Operational budget of the facilities within the assigned portfolio to ensure critical plant is maintained at optimum efficiency, and coordinate the implementation of tuning where required Manage the facility capacity planning to forecast and maximise capital investment Oversee the maintenance and operation of your facilities critical infrastructure, including but not limited to electrical and mechanical systems to ensure there is no deferred maintenance Risk Management Identify and report all operational, security and WHS incidents Assist in the identification and management of risks listed in the Site Risk Register. Proactively report and escalate any identified risks that are unable to be managed to Head of Facility Management. Conduct regular reviews with the Services Manager to ensure all staff, contractors and stakeholders are being informed of their obligations and associated responsibilities in regards to facility related risks (as per PTW) About you: Extensive knowledge of all aspects of data centres including electrical and mechanical configurations, rack management, design and installation Understanding of high-density data centre power, cooling approaches and technologies Extensive knowledge of building services (Structural, DRUPS/UPS, HV/LV switchgear, Electrical Design, Generators, Security Systems, HVAC, Fire, Security, EMS, BMS) Extensive knowledge of cabling & cable management and quality inspection/assurance Understanding of and the ability to apply ITIL best practises Experience with operational reporting (including incident and technical change management), capacity planning and budget forecasting Experience with Contract & Resource Management. Effective relationship building and interpersonal skills This opportunity will see you working with world leaders in our space. Join our journey now and be an integral part of our success. Qualifications 4 - 8 years’ experience in data centre facilities or similar critical facilities People and team management experience Familiarity in UTI (Uptime Institute) Standards Degree in Engineering/Business/Electrical desirable, or an Electrical/Mechanical trade background with demonstrated experience in data centres (or similar Critical Infrastructure environment). ITIL Foundation v3 certification (desirable) Additional Information Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy Join an inclusive, diverse and values driven working culture supporting hybrid work practices Enjoy awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more) Great opportunities to progress within our company (grow as we grow) Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate. Make NEXTDC your next move.

Responsibilities

The City Facility Manager is responsible for ensuring 100% uptime across an assigned portfolio of data centers by managing senior facility team members and overseeing high-standard maintenance of grey-space and white-space areas. This role also involves embedding continuous improvement principles to maintain customer service excellence and innovation.