AT VOI, OUR MISSION IS TO CREATE SAFE, SUSTAINABLE, AND RELIABLE MICROMOBILITY SOLUTIONS THAT BENEFIT EVERYONE. WE’VE BEEN DEDICATED TO THIS MISSION SINCE 2018, AND TODAY, WE PROUDLY HOLD THE POSITION OF THE #1 E-SCOOTER SERVICE IN EUROPE, OPERATING IN OVER 100 CITIES WITH MORE THAN 300 MILLION RIDES TO DATE.

Our journey has been incredible, and we’re committed to keeping the momentum going. As we continue to expand our operations, we’re excited to invite you to join us as a City Success Manager.

• Market Strategy & Growth: Collaborate with the Senior Manager, Head of City Success, and Country Manager to define and implement strategies for growth, setting clear objectives and success metrics for your cities.
• Commercial & Financial Ownership: Oversee city-level P&Ls, ensuring a deep understanding of cost drivers and revenue opportunities to optimize overall financial performance.
• Data-Driven Optimization: Work closely with central growth teams and to leverage analytics and enhance key metrics such as scooter utilization, fleet efficiency, and operational performance.
• Stakeholder Engagement: Partner with Public Policy and Partnerships teams to strengthen relationships with local stakeholders, ensure regulatory compliance, and drive business development initiatives that expand Voi’s footprint.
• Expansion & Market Growth: Support the launch of new cities and the expansion of existing operations, collaborating with core operations teams to ensure seamless execution.
• Competitor Collaboration: Where applicable, engage with competitors operating in shared markets to improve compliance and strengthen industry presence.
• Customer & City Relations: Address concerns and feedback from users and city officials, ensuring a proactive approach to issue resolution and service improvements.
• Continuous Improvement: Identify opportunities for process optimization and lead initiatives to enhance operational efficiency and market positioning.
• Tender & Business Development: Contribute to pre-tender and tender processes to maximize Voi’s chances of securing and retaining key city contracts