City Payments Processor at Salt Lake City Corporation

South Brunswick, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

30.26

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Accounting, Mathematical Calculations, Problem Solving, Communication, Data Entry, Time Management, Attention to Detail, Public Interaction, Computer Proficiency, Record Keeping, Payment Processing, Report Generation, Conflict Resolution, Training

Industry

Government Administration

Description

Position Title: City Payments Processor Job Description: Under the general direction of the City’s Cashier Systems Administrator, performs payment receipt and cash accounting functions for the Treasurer’s Office. This is responsible accounting clerk and cashier work requiring considerable public contact and the ability to independently perform assignments utilizing sound judgment and minimal supervision. Position Salary Range: $20.13 - $30.26 This position is eligible for full city benefits, including: Health Insurance (95% of premium paid by city) Dental, Vision and Life Insurance Paid vacation and personal leave Six to Twelve weeks of paid parental leave from day 1 of employment Retirement contributions toward a pension plan and/or 401(k) A robust Employee Assistance Plan (EAP) Up to $4,000 tuition reimbursement annually Discounted supplemental benefits like pet insurance and legal services IMPORTANT: Early application submittal is encouraged. This position will remain open until filled and may close at any time without notice. Key Responsibilities: Receives and processes payments, made by mail, internet or in person for the use of City services (water, impound, parks, business licenses, construction permits, parking fines, moving violations, etc.). Follows established procedures to process checks, credit cards and cash transactions. Checks for correct information for each transaction, i.e., endorsements on check, signatures on credit cards slips. Makes change, issues receipts and posts information to accounts. Operates computerized cash register and inputs codes for all transactions. Receives and distributes payments to the various operating funds. Ensures that proper user and subdivision accounts are credited. Determines if payments can be processed, reviews timeliness of payments and determines if payments are acceptable. Refers rejected payments to the appropriate Department or Division for further processing. Includes exceptions in daily payment processes. Receives and distributes mail for the Treasurer’s Office. Returns mail to sender when it is sent to the City in error. Research returned Treasurer’s Office mail and re-sends as appropriate. Establishes priorities for assigned tasks and determines which receipts must be processed and deposited to banks first so as to assure maximum benefits to the City and to minimize legal or additional financial burden to customers. Completes daily reports to indicate amounts of money received and credited to sub divisional accounts. Reconciles cash reports against actual funds and prepares daily deposits. Accepts delinquent payment plans if still active. Establishes documentation of actions taken. Gives a copy of active payment plans to customers, reviews payment dates and explains consequences of delinquent payments. Performs computer inquiries into the water system and ensures that as payments are received, water services are restored in a timely manner. Responsible for large, daily individual cashier working fund. Balances cash, checks, credit card receipts, and electronic fund transfers from all city departments. Reconciles all discrepancies on a daily basis. Answers telephones and provides information to the public or other agencies regarding the Division or Department’s operations, services, policy and procedures. Assists, when appropriate, by referring callers to other resources. Coordinates ordering of office supplies for the Treasurer’s Office. Processes payables for the Treasurer’s Office. Validates parking meter deposit report with the bank deposit. Provides orientation, training, and assistance to Cashier System Administrator or to other office personnel who will provide back up or assistance to the cashier area. Other duties as assigned. Minimum Qualifications: High school graduation or equivalent plus three years paid work experience performing clerical and customer service functions including considerable direct, public contact, one year of which must have been as a teller, cashier or a related position requiring the processing of cash transactions and the use of associated office equipment, i.e. 10-key, computerized cash registers, personal computer. Working knowledge of basic accounting or bookkeeping practices and procedures and the ability to perform accurate mathematical calculations. Ability to problem solve and make independent decisions that follow general office/accounting procedures. Ability to concentrate on tasks, accurately record and complete financial transactions and accomplish duties in a timely manner. Ability to communicate effectively with the public often under adverse circumstances, i.e. the payment of traffic/parking violations, service fees, stoppage of water services etc. WORKING CONDITIONS: Generally comfortable working conditions. Required to remain in a stationary position for extended periods of time. Moving about is limited due to coverage requirements and the confined space of cashiering area. Frequent exposure to stressful situations and angry, often hostile clientele. Candidates are subject to a police records check prior to hire. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. POSITION TYPE Full-Time POSITION SALARY RANGE $20.13 - $30.26 DEPARTMENT Justice Courts Full Time/Part Time: Full time Scheduled Hours: 40 Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism. We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference. If you're driven by public service and want to help shape the future of our city, we’d love to work with you. Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness site. Health & Wellness 95% City-paid medical insurance Dental, vision, life insurance HSA (with $1,000–$2,000 City contribution) Wellness clinic for employees & families Robust Employee Assistance Program (EAP) Financial Perks Tuition reimbursement (up to $4,000/year) Retirement contributions (pension and/or 401(k)) Discounted pet insurance, legal services, and more Thinking about applying or weighing another offer? Use our Total Compensation Calculator to see the true value of your job offer—including salary, benefits, retirement, and more. We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness site. 12 vacation days to start 12 paid holidays + 1 personal holiday Up to 80 hours personal leave annually 6 - 12 weeks of paid parental leave Bonus leave credit for eligible rehires & public sector transfers Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699 Or email: careers@slc.gov The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900. Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.

Responsibilities

The City Payments Processor is responsible for receiving and processing payments for various City services, ensuring accurate transactions and proper account crediting. This role also involves reconciling cash reports, handling customer inquiries, and maintaining organized records of financial transactions.