YOU WILL NEED…

• GCSE’s including English and Maths A*- C or equivalent
• Basic Computer Skills
• A current driving licence and the ability to meet travelling needs of the role, including driving company vehicles.
  For more information about this role please see the Job Description/Person Specification.

ABOUT US

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

ABOUT THE ROLE…

As a Civil Enforcement Officer (CEO) you will be part of a dedicated team managing the Councils car parks. You will provide help and support to drivers and the local community, which will contribute in making the local area a great place to work and live.

You will need to be a good communicator as you will be speaking with different stakeholders within the community to provide practical solutions for the benefit of the local community. This includes:

• Regulate parking spaces by advising drivers where to park.
• Patrol parking bays reserved for specific users such as those with a blue badge.
• Ensure a turnover of vehicles in limited waiting parking spaces to give others the opportunity to park.
• Act as an ambassador for the area by advising visitors and residents on attractions and amenities.
• Issuing penalty charge notice as and when necessary.

When issuing notices to vehicles contravening the parking regulations, you will be required to gather evidence with a handheld computer, taking written notes and photographs. You should be able to maintain accurate records.
If you are self motivated and are interested by the aspect of building relationships and providing solutions within the community, then we would love to hear from you. No previous experience is required, all training will be provided.
This role requires working 2 Saturdays per month.
While this position will predominantly cover West Oxfordshire District, you may be required to travel to other areas to support enforcement.