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Kentro is hiring a Civil Service Staffing Specialist II supporting the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep institutional knowledge of USAID and the Department of State to guide the implementation of critical foreign service personnel actions—including severance, retirements, and staff transitions—while ensuring compliance with U.S. Government regulations and facilitating coordination with interagency partners. The CSS Specialist 2 serves within the Human Capital Services Center (HCSC) and supports the end-to-end processing and quality assurance of personnel actions for Civil Service (CS), Foreign Service (FS), and Senior Executive Service (SES) employees at USAID. This developmental position provides an opportunity to gain progressive responsibility and authority in personnel records management, HR systems analysis, and operational support aligned to OPM, Title 5 CFR, and agency-specific regulations. The role supports compliance, reporting, customer service delivery, and workforce performance reporting.

REQUIREMENTS

• Education: Bachelor’s degree in Human Resources, Public Administration, Business, or a related field.
• Experience Levels:
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• 1+ years of federal HR or personnel processing experience. Basic understanding of federal HR policies, coding structure, and processing workflow.

• 3+ years of experience processing federal personnel actions with demonstrated QA skills and familiarity with automated HR systems.
• 5+ years of experience including leadership in QA initiatives, systems analysis, and resolution of complex personnel record issues.
• Knowledge of OPM personnel action coding, Title 5 CFR, and HR systems (e.g., HRConnect, G2P, ServiceNow).
• Familiarity with eOPF systems, personnel data audits, and federal retention standards.
• Competency in Excel, data extraction tools, and federal HR reporting.
• Excellent organizational, written, and interpersonal communication skills.
• Ability to work independently and as part of a collaborative QA or processing team.
• Experience in briefing management and collaborating across functional teams.

PREFERRED QUALIFICATIONS

• USAID or foreign affairs agency HR experience.
• Completion of OPM-required career ladder training
• Familiarity with federal HR data analytics tools and project management methodologies.

HOW TO APPLY

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.