Location: Remote
Work Type: Full Time Regular
Job No: 504135
Categories: Claims/Claims Processing
Application Closes: Closes Aug 27, 2025
2025-08-25
As a Life Claims Analyst you will be responsible for ensuring accurate and prompt evaluations of claims by analyzing and determining the appropriate action steps needed while adhering to both internal and external regulation and ensuring an industry leading customer experience. You will work on a team that embraces a customer-focused strategy and demonstrates our shared values.
Classes begin October 3rd!!
Training hours for the position will be 8:00-4:30 CST, Monday through Friday for 3 weeks. Following training the hours will be 9:00am - 5:30pm CST, Monday thru Thursday and 8:30am - 5:00pm CST on Friday.

WE VALUE DIVERSE EXPERIENCE, SKILLS, AND PASSION FOR INNOVATION. IF YOUR EXPERIENCE ALIGNS WITH THE LISTED REQUIREMENTS

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

• Determines complex claim benefits based on medical records and contract language, ensuring timely decisions for both payment and denial.
• Analyzes and processes complex claims, communicates effectively with external and internal customers, and finalizes claims while explaining handling procedures.
• Provides effective customer service through various channels, using expanded knowledge and resources to resolve inquiries and perform service recovery techniques.
• Meets/exceeds department standards for attendance, productivity, and quality, while actively participating in daily management, contributing insights for process improvements and supporting service delivery enhancements.
• Engages in self-development, stays informed about industry changes, and adheres to company processes and regulations, while building and maintaining effective working relationships.