Claim Representative - Complex Claims Unit BI at The Hartford

Scottsdale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

79320.0

Posted On

07 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Analytical Skills, Problem Solving, Critical Thinking, Customer Service, Active Listening, Time Management, Organization Skills, Negotiation Skills, Conflict Resolution, MS Office, Word, Excel

Industry

Financial Services

Description

Claims Representative - CH09CN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Claim Representative is a claim handling role within Complex Claims Unit – Bodily Injury (CCU-BI). CCU is a highly specialized claim organization responsible for the management of latent bodily injury (asbestos, sexual molestation, opioid, toxic tort) claims brought against The Hartford’s insureds. Claims in CCU are often associated with complex fact patterns and coverage issues that may involve multiple years and types of insurance coverage. CCU claims also commonly involve litigation, require subject matter expertise to manage and can involve higher exposures. RESPONSIBILITIES: The Claim Representative will learn to timely manage small to medium exposure accounts and exhibit claim knowledge with an analytical focus. Other responsibilities include: Work effectively with customers and business partners in the management of claims; Review and analyze policies and coverage parts; Write and articulate coverage positions; Conduct investigations regarding claims and/or lawsuits; Manage litigation and defense budgets; Make liability and damages assessments; Pursue coverage and liability risk transfer against other liable parties and insurance carriers; Conduct negotiations and articulate coverage/liability positions; Attend mediations and trials, as necessary; Manage expenses, reserves and financial transactions; Maintain up to date claims metrics REQUIRED QUALIFICATIONS: Strong verbal and written communication skills; Strong analytical, problem solving and critical thinking skills; Strong customer service and active listening skills; Strong time management and organization skills; Negotiation and conflict resolution skills; Working knowledge of MS Office especially Word and Excel PREFERRED QUALIFICATIONS: 1- 2 years of claim handling or equivalent experience (prefer GL/BI); Bachelor’s degree ADDITIONAL DETAILS: This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $52,880 - $79,320 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice

Responsibilities

The Claim Representative will manage small to medium exposure accounts and demonstrate claim knowledge with an analytical focus. Responsibilities include reviewing policies, conducting investigations, managing litigation, and negotiating coverage positions.