Job Title: Claims Processing Specialist
Location: Richmond Hill, Ontario Employment Type: Full-Time Department: Customer Service
Join Our Growing Team!
Are you looking to start a rewarding career with one of Canada’s fastest-growing lighting companies? Reno Lighting is at the forefront of innovation, setting new industry standards in industrial and commercial lighting. As we continue to expand, we’re looking for a Claims Processing Specialist to join our Customer Service team!
This role is the perfect opportunity to gain valuable skills, work in a dynamic environment, and grow within a company that values innovation and excellence. If you’re a proactive team player with a passion for customer service, we’d love to hear from you!
Position Overview
We are seeking a detail-oriented and highly organized Claims Processing Specialist to join our team. In this role, you will be responsible for reviewing, processing, and resolving claims accurately and efficiently, ensuring compliance with company policies and industry regulations.
This position is ideal for someone with strong analytical skills, exceptional attention to detail, and a customer-first mindset.

Key Responsibilities

• Review, analyze, and process claims in accordance with company policies and industry guidelines
• Verify documentation for accuracy and completeness
• Communicate with clients, adjusters, and internal teams to gather necessary information for claim resolution
• Maintain accurate and up-to-date records in company systems
• Monitor and follow up on outstanding or pending claims
• Identify discrepancies, trends, or potential issues and escalate as needed
• Provide excellent customer service and support throughout the claims process
• Provide support to order processing

Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s degree in Business, Finance,

or related field preferred)

• Previous experience in claims processing, construction/lighting sales, or a related role (1–2

years preferred)

• Strong investigative skills
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office Suite and claims management software

Benefits

• $21.63 – $26.44 hourly $45,000 - $55,000 yearly
• Health, dental, and vision insurance
• Paid time off and holidays
• Yearly bonus
• Opportunities for professional development and advancement

Job Types: Full-time, Permanent
Pay: $21.63-$26.44 per hour
Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Work Location: In person
Expected start date: 2025-09-2

• Review, analyze, and process claims in accordance with company policies and industry guidelines
• Verify documentation for accuracy and completeness
• Communicate with clients, adjusters, and internal teams to gather necessary information for claim resolution
• Maintain accurate and up-to-date records in company systems
• Monitor and follow up on outstanding or pending claims
• Identify discrepancies, trends, or potential issues and escalate as needed
• Provide excellent customer service and support throughout the claims process
• Provide support to order processin