Key Responsibilities

• Taking inbound calls; gathering FNOL details, reviewing / considering policy terms.
• Setting up new claims in the company bespoke Claims Management System.
• Handling introductory calls and emails to policy holders following FNOL.
• Requesting supporting evidence from policy holders and / or brokers to progress claims.
• Assessing policy coverage.
• Completing quantum and adjustment calculations from evidence provided and policy wording to determine claims pay-outs.
• Corresponding with insurers regarding policy interpretation, coverage, repudiations and approval for claims outside of the company Delegated Authority.
• Processing AML / Sanctions searches and claims payments including all associated MI.
• Investigating subrogation opportunities.
• Exploring salvage opportunities.
• 
  

Key Responsibilities

• Taking inbound calls; gathering FNOL details, reviewing / considering policy terms.
• Setting up new claims in the company bespoke Claims Management System.
• Handling introductory calls and emails to policy holders following FNOL.
• Requesting supporting evidence from policy holders and / or brokers to progress claims.
• Assessing policy coverage.
• Completing quantum and adjustment calculations from evidence provided and policy wording to determine claims pay-outs.
• Corresponding with insurers regarding policy interpretation, coverage, repudiations and approval for claims outside of the company Delegated Authority.
• Processing AML / Sanctions searches and claims payments including all associated MI.
• Investigating subrogation opportunities.
• Exploring salvage opportunities.
•