Claims Administrator - Fixed Term Contract 10 months (f/m/d) at Deutsche Brse
Luxembourg, Canton Luxembourg, Luxembourg -
Full Time


Start Date

Immediate

Expiry Date

22 Apr, 25

Salary

0.0

Posted On

23 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

LEARN. DEVELOP. GROW. BUT ALWAYS: SHARE VALUE

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

WHO WE ARE

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.
Luxembourg

RECRUITING TEAM

Take your career to the next level with us and embrace new challenges!
+496921111810
Our Recruiting Team is looking forward to your call or e-mail.

Responsibilities
  • Investigate and analyse customer claims, incidents, and prefunding requests.
  • Perform liability assessment in close collaboration with impacted business areas and legal, as appropriate
  • Define and argument claim settlement proposal (claim full/partial payment or rejection)
  • Identification of measures to be taken and follow up until implementation to avoid reoccurrence/mitigate risks.
  • Preparation of monthly reporting to management and business areas
  • Produce and deliver statistics of claims and incidents to the different business areas
  • Perform monthly reconciliation with accounting
  • Preparation of annual reports to the regulators
  • Perform oversight controls for the activities outsourced to the operational hub in Prague
  • Participate in discussions around existing controls, review of process, SLAs, internal procedures
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