VANRATH have partnered with one of Northern Ireland’s most established Commercial Vehicle Dealerships. The organisation is recruiting a Warranty Administrator position.
This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.

RESPONSIBILITIES:

• Ensuring the correct application of warranty policy and procedure
• Completing and submitting warranty claims and invoices in an accurate and timely fashion on a daily and weekly basis
• Keeping accurate records, monitoring and advising on progress against warranty claim submissions, credits, rejections etc
• Checking any rejected warranty claims and re-submitting errors or following up on, and investigating rejected claims and the reasons for these, and challenging where appropriate
• Ensuring appropriate staff are informed when warranty is applicable to a machine
• Identifying warranty parts to be returned to manufacturer and parts for disposal and inform parts and service teams appropriately
• Participating in warranty audits with Manufacturer
• Liaising effectively with service engineers and workshop controller to ensure all appropriate information is received to be able to process warranty claims and invoices and escalate issues to Supervisor if required