We currently have a full-time position available for a Claims Advisor - Property in our Claims department. Based out of our Calgary office, the successful candidate will evaluate, negotiate, and settle claims arising under personal lines, farm, and commercial policies. The Claims Advisor - Property handles claims in the four western provinces, as well as the three northern territories. This is an excellent opportunity for someone who is starting their career as an adjuster or someone that is looking to shift their career in a different direction.

WHAT YOU’LL EXPERIENCE:

• Competitive base pay with annual bonus eligibility
• Healthy work-life balance including a day off every 4 weeks
• Matching contributions to your Registered Pension Plan
• Personal insurance reimbursement
• Social events held throughout the year
• Celebration of your team’s achievements each year with an annual staff appreciation event
• A career in a stable and essential industry, at a company with an exceptional corporate culture and opportunities for professional development and advancement

• Review all information available to confirm coverage is in place and applies to the reported claim;
• Explain coverage and the claims process to insureds and claimants;
• Communicate directly with insureds and assist them through the claims process to facilitate fair and reasonable settlements;
• Evaluate potential opportunities for recovery including through subrogation and salvage;
• Collect and review documents and other relevant information that assist in the evaluation and quantification of the claim file;
• Set, evaluate, and maintain appropriate reserves based on the expected final payout;
• Retain and/or coordinate the retention of appropriate external resources as required;
• Oversee, monitor, and control costs associated with external resources;
• Evaluate and adjust claims in accordance with the company’s customer service standards;
• Correspond verbally and in writing within and outside of the organization;
• Maintain and keep current file diaries and abeyances;
• Identify potentially fraudulent claims and coordinate file activity within the Special Investigations Unit.