This busy and varied role will see you managing a portfolio of claims from inception, investigating the liability situation, gathering and analysing medical and rehabilitation data, assessing the value of the claim and negotiating settlement. This role will also suit candidates who are recent law graduates or have experience working in the personal injury field.

• Management and negotiation of claims, including communication with solicitors or direct claimants, by phone, correspondence and/or attending settlement conferences and/or hearings
• Obtaining and reviewing medical, financial, investigative and rehabilitation reports to assist in the accurate assessment of individual claims
• Ensuring legislative compliance timeframes are met in conjunction with ongoing review of medical, financial investigative and rehabilitation reports
• Adopting appropriate strategies are observed to resolve claims cost effectively
• Ensuring early access to appropriate rehabilitation so that injured claimants can achieve optimal recovery from their injuries
• Negotiating claims settlements with solicitors in line with legislative, regulatory and procedural guidelines
• Providing an excellent level of customer service to the legislative authority, employers and injured claimants through compliance with legislation, timely response times and efficiency in processing