Claims Analyst at Charger Logistics Inc

Querétaro, Querétaro, Mexico -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Handling, Negotiation, Conflict Resolution, Effective Communication, Insurance Processes, Accident Protocols, Evidence Collection, Legal Compliance, Safety Support, Documentation, Analytical Skills, Proactive Approach, Team Collaboration, Pressure Management, Driver Support, Administrative Reporting

Industry

Truck Transportation

Description

TS Trucking is a top-tier transportation company with owned assets and nationwide presence across Mexico, providing the best logistics solutions. Over time, it has transformed into a growing transportation provider. We are currently seeking a Claims Analyst to join our team in Querétaro. This role will work in a dynamic environment and closely collaborate with the Safety department. Work Shift: Monday to Saturday, 8:00 a.m. to 5:00 p.m. Responsibilities: Attend accident or transportation incident scenes immediately to assess the situation and guide the claims process. Coordinate directly with local authorities to ensure proper documentation and compliance with legal requirements. Negotiate and work directly with insurance companies to expedite claim resolution. Collect, analyze, and document evidence (photos, driver statements, police reports, etc.) to support the claims process. Provide ongoing support to drivers and the operations team during incidents, ensuring safety and compliance with company policies. Follow up on claim management and ensure timely closure of cases. Prepare administrative reports and maintain updated records for audits and future reference. Bachelor's degree in Law, Business Administration, or a related field (preferred). Minimum of 3 years of experience managing transportation or heavy equipment claims. Proven experience providing on-site support during traffic accidents or incidents. Strong knowledge of insurance processes, claims handling, and accident protocols. Intermediate to advanced English level (able to negotiate with international insurers). Strong negotiation, conflict resolution, and effective communication skills. Proactive profile with a hands-on approach and ability to work under pressure. Competitive salary Medical benefits package Savings fund Life insurance Career development opportunities Grocery vouchers At TS Trucking, we are committed to providing equal opportunities to all candidates and employees. We consider all qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability. We invest time and provide support so you have the space to learn, grow, and develop professionally. We are an entrepreneurial-minded organization where you will have the backing and freedom to develop your own strategies. If this is what you are looking for, this could be the right place for you. Please note that all information provided during this application process is confidential and intended exclusively for the specialized Talent Acquisition team at TS Trucking. We also confirm that our contact is carried out only through official TS Trucking channels and has no cost to candidates.

Responsibilities

The Claims Analyst will attend accident scenes to assess situations and guide the claims process, coordinating with local authorities and insurance companies. They will also collect and document evidence to support claims and provide ongoing support to drivers and the operations team during incidents.