Claims Analyst (Health Insurance) - Jakarta at Allianz Global Corporate & Specialty SE

Special capital Region of Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Processing, Medical Claims, Analytical Skills, Problem-Solving, Attention to Detail, Communication, Teamwork, Microsoft Office, Insurance Policies, Quality Control, Fraud Detection, Client Inquiries, Collaboration, Confidentiality, Integrity, Continuous Learning

Industry

Financial Services

Description

Allianz Partners, a global leader in assistance and insurance, and grow your career in a team that values high standards, clear processes, and continuous learning. As a Claims Analyst (Health Insurance), you’ll work with a supportive, experienced claims team that follows global best practices—giving you structured training, proven tools, and real opportunities to develop. You’ll manage health insurance claims end-to-end, liaising with hospitals and doctors to deliver fair, compliant outcomes while maintaining integrity and confidentiality. Note: You will be employed by and on the payroll of PT Asuransi Central Asia, working full-time with Allianz Partners’ team. What You’ll Do Review and process medical claims per policy, procedures, and regulations Check, track, file, and verify completeness of claim documents,records and reports Assess medical expenses and evidence; recommend approvals, rejections, or adjustments based on medical and financial considerations Coordinate with hospitals, doctors, and related parties to gather information Respond to client inquiries and collaborate with other departments for prompt resolution Identify potential fraud or discrepancies and take appropriate action; collaborate with Risk Management to mitigate processing risks Implement and maintain quality control measures; support team productivity/service standards What You’ll Bring Bachelor’s in Medical, Paramedical, Insurance, Business, or related fields preferred; may be waived with proven medical claims experience 1–2 years’ customer-focused experience (clinical/paramedical, TPA/insurance) preferred; fresh graduates with relevant internships/projects considered Proficient in Microsoft Office; comfortable learning claims management systems and data tools Working knowledge of insurance policies, claims procedures, and regulations is a plus; willingness to learn is essential Strong analytical and problem-solving skills; high accuracy, attention to detail; uphold integrity and confidentiality Clear written and verbal communication; able to work independently and in a team; hybrid option may be available based on business needs Location Mal Ambasador, Jl. Prof. Dr. Satrio, Sub-district Karet Kuningan, District Setiabudi, South Jakarta, Special Capital Region of Jakarta, 12920 What Success Looks Like Timely, well-documented claim decisions with clear communication Smooth collaboration with providers, partners, and internal teams Reliable reserve management and clean case data with minimal rework Why Join Allianz Partners Work with a trusted global brand and gain regional case exposure Structured training, mentorship, and clear career growth pathways Supportive team culture focused on collaboration and continuous improvement If you’re excited but unsure if you meet every requirement, apply anyway—we value potential, transferable skills, and a growth mindset 85032 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.

Responsibilities

As a Claims Analyst, you will review and process medical claims according to policies and regulations, while coordinating with healthcare providers to ensure accurate information is gathered. You will also assess medical expenses and identify potential fraud, ensuring compliance and integrity throughout the claims process.