Type de poste:
Permanent
À la recherche d’une carrière épanouissante qui changera réellement votre vie et celle des autres? Vous êtes au bon endroit.
À titre de partenaire national en solutions de santé, nous plaçons les gens au cœur de tout ce que nous faisons – en commençant par notre équipe de plus de 8 000 employés et employées qui mettent à profit leurs expériences personnelles et professionnelles diversifiées dans le cadre de leur travail à Medavie. Par l’entremise de la collaboration et de l’innovation, notre équipe crée des solutions d’assurance, de soins primaires et de services médicaux d’urgence à l’avant-garde de l’industrie qui viennent en aide à des millions de Canadiens et Canadiennes chaque année.
Notre mission est d’améliorer le bien-être de la population canadienne afin que chaque personne puisse profiter pleinement de la vie, et cela se reflète dans notre culture d’entreprise primée. Nous célébrons l’individualité des membres de notre personnel et accordons de la valeur à la diversité de leurs points de vue et de leurs compétences. C’est pourquoi en plus de vous offrir une rémunération concurrentielle et une gamme complète d’avantages sociaux, nous vous donnons accès à des possibilités de croissance professionnelle et personnelle, à des modalités de travail flexibles, à des expériences enrichissantes, ainsi qu’à un leadership bienveillant. À Medavie, chaque personne peut donner le meilleur d’elle-même, se sentir à sa place et atteindre son plein potentiel. Joignez-vous à nous en postulant un poste dès aujourd’hui.
Role Summary:
As a member of the Insurance Business Claims team, the Claims Analyst’s main responsibilities include data entry, processing, and analyzing health and dental claims. The Claims Analyst is required to maintain current knowledge with respect to process and procedure changes. Start date for this role would be August 11th, 2025.

As a Claims Analyst, your key responsibilities will include to:

• Receiving and assessing claims through a scanned image/paperless environment;
• Processing health and dental claims
• Ensuring all details have been provided to accurately process and approve claims;
• Asking questions to determine and clarify details on claim submissions; and
• Organizing work and information to ensure claims are paid accurately and efficiently.
• Provide excellent customer service when calling providers or members.

As the ideal candidate, you possess the following qualifications:

• Education: Post-secondary education in a related field.
• Work Experience: Minimum six months work experience in an office and customer service environment.
• Other Qualifications: Experience with data entry, knowledge of claims processing, eligibility and claims systems, and medical terminology is considered an asset.
• Computer Skills: Experience working with Microsoft Office Suite
• Language Skills: Bilingualism in English and French is considered an asset.

You also demonstrate the following core competencies:

• Knowledge: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Analytical Thinking: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure and is able to make a quick decision.
• Communication Skills: Practises attentive and active listening and has the patience to hear people out and can accurately restate the opinions of others even when he/she disagrees.
• Customer Orientation: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind and establishes and maintains effective relationships with customers and gains their trust and respect.
• Execution and Organizational Skills: Enjoys working hard; is action oriented and full of energy for the things he/ she sees as challenging. Is not fearful of acting with minimum planning and seizes opportunities more than others.
• Team Work Skills: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups. Can solve problems with peers with a minimum of noise and is seen as a team player and is cooperative. Easily gains trust and support of peers; encourages collaboration and can be candid with peers.

• Receiving and assessing claims through a scanned image/paperless environment;
• Processing health and dental claims
• Ensuring all details have been provided to accurately process and approve claims;
• Asking questions to determine and clarify details on claim submissions; and
• Organizing work and information to ensure claims are paid accurately and efficiently.
• Provide excellent customer service when calling providers or members