Claims Analyst

at  Mercer

We are seeking a talented individual to join our Consulting Delivery team in Bristol at MercerMarsh Benefits. This is a hybrid role that has a requirement of working at least three days a week in the office.
A challenging and rewarding role, with varied responsibilities. Focusing on providing a first-class service to beneficiaries and clients, who are going through a bereavement and supporting with the claims processing within a master trust setting.
You’ll be responsible for ensuring the on boarding of clients, to the master trust. This must be processed in a timely manner, always providing first rate customer service to both our clients and consultants.
The key part of this role is to gather information about the potential beneficiary to provide to the trustees to make the final decision on where the death benefits should be paid. This information will be provided through written and verbal communication and full training will be provided on how to handle difficult conversations and have empathy towards the bereaved.

Please refer the Job description for details