Claims Assessor - Salary circa £35,000
Are you someone that is highly motivated with experience in assessing protection claims? If so, we have a perfect opportunity for you.
You’ll have a good understanding of compliance with relevant policies, external regulation and claims standards, with exceptional care and emotional intelligence to ensure customer support and any vulnerability needs are looked after.
If it sounds someone like you, we would love to hear from you!

SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• A broad knowledge of life related product for example, Life insurance, critical illness, income protection and terminal illness. Knowledge of legal aspects relevant to claims, for example, Probate and CIDRA rules.
• Ability to look after the claims from start to end, including signing out claims independently and working autonomously
• Experience in dealing with reinsurers and medical officers, along with experience in dealing with misrepresentation as set out in the ABI guidelines.
• Strong relationship building and communication skills, with a desire to deliver quality service at the highest level and commitment to individual and team performance
• Ability to prioritise work effectively and anticipate problems. Along with an excellent eye for detail and the confidence to make decisions on your own.
  What you’ll get for this role

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £ 35,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity -8 % of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone
We’re inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to Vivien.gergaly@aviva.co

• Starting salary circa £ 35,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity -8 % of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tool