Claims Assistant (Austin) at Texas Mutual Insurance Company
Austin, TX 78723, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

27.7

Posted On

09 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Training

Industry

Insurance

Description

We’re excited you’re considering joining a great place to work!
Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.
About this Position
At Texas Mutual, we’re on a mission to build a stronger, safer Texas. As the largest workers’ compensation provider in Texas, we help injured workers return to a productive life, give businesses the tools to thrive, invest in our communities, and empower our employees to do their best work.
As a Claims Assistant, you will play an important role by performing claims-related clerical functions and providing responsive service to our customers and report to the Supervisor Claims.
Responsibilities & Qualifications

In this Role:

  • Complete and file claim documentation, including importing, assigning and customizing documents to the appropriate claim files.
  • Complete letters and forms, including required medical examination requests, peer review requests, designated doctor requests, mileage reimbursements requests, and DWC record requests.
  • Prepare medical records and attorney packets.
  • Respond to customers promptly and accurately.

Required Qualifications:

  • High school diploma or equivalent education, training, or experience.
  • Zero to two years office experience (preferably in the insurance industry).

Preferred Qualifications:

  • Texas workers’ compensation or all lines adjuster license preferred.

Texas Mutual Pay Transparency
The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.
Base Pay Range: $22.42 - $27.70 Per Hour
Flex-Hybrid Work Environment:
Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

Our Benefits:

  • Annual performance bonus and merit-based pay increase
  • Lifestyle Savings Account ($1,000 per year)
  • Automatic 4% employer contribution to retirement plan
  • 401k plan with 100% employer match up to 6%
  • Student loan repayment matching in 401k plan
  • Three weeks’ time off for vacation
  • Nine paid holidays and two personal days each year
  • Day one health, Rx, vision and dental insurance
  • Life and disability insurance
  • Flexible spending account
  • Pet insurance and pet Rx discounts
  • Free on-site gym, fitness classes, and health and wellness resources
  • Free identity theft protection
  • Free student loan repayment and refinancing consultation
  • Professional development and tuition reimbursement
  • Employee referral bonus
  • Free onsite snacks

About Us
Texas Mutual Insurance Company is the state’s leading choice for workers’ compensation insurance, with over 40 percent of the market. Thousands of Texas businesses rely on us to help them control their workers’ comp costs, protect their employees, and ensure their injured workers receive quality care. Preventing workplace accidents is a foundation of our mission.
We have frequently been named one of the Best Companies to Work for in Texas. Our competitive salaries, award-winning benefits package, and employee recognition programs are just a few of the reasons our average employee tenure is 10 years.
If you need an accommodation with any part of the application process, please contact 800-859-5995 and ask to speak with Human Resources.

Responsibilities
  • Complete and file claim documentation, including importing, assigning and customizing documents to the appropriate claim files.
  • Complete letters and forms, including required medical examination requests, peer review requests, designated doctor requests, mileage reimbursements requests, and DWC record requests.
  • Prepare medical records and attorney packets.
  • Respond to customers promptly and accurately
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