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Claims Assistant at Montana State Fund

Helena, Montana, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data entry, Documentation, File management, Customer service, Communication, Organization, Attention to detail, Adaptability, Team collaboration, Problem solving, Administrative support, Record keeping

Industry

Insurance

Description

This posting is scheduled to close on Sunday, April 26th at 11:59pm MDT. If a sufficient number of qualified applications are received, this posting may close early. Apply today! ---------------------------------------- About the job: At Montana State Fund (MSF), we are Montanans serving Montanans. As a Claims Assistant, you will play a vital role in supporting the delivery of high‑quality claims service to injured employees, policyholders, and medical providers. Your work ensures that Claims Examiners have the accurate information, organized documentation, and administrative support they need to make timely, informed decisions. This is a role for someone who values accuracy, service, and teamwork. You will gather essential claim information, maintain detailed records, and serve as a key point of contact for customers seeking updates or assistance. In some cases, you may also manage a caseload of auto‑adjudicated claims, applying MSF best claim practices with care and consistency. This position blends administrative precision, customer service, and operational support, and offers opportunities to grow your skills while contributing to meaningful work that impacts the lives of Montanans. What you bring to the role: * Professionalism & Integrity in representing MSF to customers and partners. * Customer‑Centric Mindset with a focus on clear communication and timely support. * Attention to Detail and accuracy in data entry, documentation, and file management. * Organizational Strength with the ability to manage multiple tasks and shifting priorities. * Adaptability & Flexibility in a fast‑paced, service‑oriented environment. * Team Collaboration with a willingness to support colleagues and contribute to shared goals. * Learning Agility and curiosity to understand claims processes, systems, and regulations. * Self‑Driven Work Style with strong follow‑through and reliability.

Responsibilities

The Claims Assistant supports Claims Examiners by gathering essential information, maintaining detailed records, and managing documentation. They also serve as a primary point of contact for customers and may manage a caseload of auto-adjudicated claims.