ABOUT US

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

WHO WE ARE

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

• Prepare forms and correspondence on Property claim files, including but not limited to, letters to Members, Third party reports and consent forms on Police report requests.
• Process payments on claim files, such as payments for appraisal fees, vendor invoices and police report fees.
• Support the Property claims team by preparing and sending necessary documents to facilitate claim settlements.
• Request official reports to aid in claims investigation such as police reports and fire incident reports.
• Dispatch PD Claim files to legal representatives, as and when requested.
• Process, sort and distribute incoming correspondence appropriately
• Make outbound calls to Members to obtain the First notice of Loss on New Claims reported after-hours or online.
• Subject to Business demands, answer inbound calls and efficiently route the callers to the appropriate department