DESCRIPTION

We are seeking an experienced Claims Business Systems Analyst with deep knowledge of Homeowners Insurance claim handling, ideally in Florida. This role will partner with the Claims department and development teams to document current processes, define requirements, and support the creation of a streamlined, automated work management system that enhances accuracy, compliance, and efficiency.
Identify opportunities to streamline claims processes and reduce manual intervention.
Recommend and document process improvements aligned with regulatory compliance and industry best practices.
Collaborate with IT and Claims teams to design, test, and implement new or enhanced system features.
Bachelor’s degree or equivalent work experience.
3+ years of Business Analyst experience in the Property & Casualty insurance industry, with a strong focus on Homeowners claims (Florida experience strongly preferred).
Strong knowledge of insurance claims processes, regulatory considerations, and system workflows.
Demonstrated ability to manage competing priorities, adapt to changing scope, and drive work to completion with minimal supervision.
Proven experience documenting requirements and designing process flows.
Must be able to communicate confidently and effectively with executive leadership, demonstrating professionalism, clarity, and resilience.
Proficiency with tools such as SQL, Excel, Visio, and Jira.

Please refer the Job description for details