As a part of our Claims team, your role is central to Youi’s reputation and relationships. You play a crucial part in end-to-end service delivery of claims when our customers need us the most. By being the point of contact for clients and all service providers, you’ll utilise your exceptional problem-solving and communication skills to ensure your Youi clients have a positive and memorable claims experience.

• Onsite and full time, working Monday to Friday at our Ann Street office
• No experience required as full paid training provided
• Manage your own portfolio of claims
• Processing claims, from start to finish
• Problem solving to reach outcomes that work for both our clients and Youi
• Be the direct point of contact for customers, service providers and assessors to ensure the smooth processing of each claim

About you

• Familiarity with case or portfolio management is highly regarded
• Exceptional attention to detail, with experience in administration a bonus
• Great communication skills to effectively present and articulate information
• Skilled at multitasking and thrives in a busy environment
• Strong problem-solving skills and sound decision-making capabilities

Don’t tick every box? No worries!
We understand that many skills are transferable, so even if you don’t tick all the boxes, we encourage you to apply.