Claims Consultant at Lockton Companies - UAE

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims processing, Insurance coverage verification, Data analysis, Salesforce, Microsoft Office, Communication skills, Time management, Attention to detail, Business acumen, Professionalism, Reporting, Client service

Industry

Insurance

Description

About Lockton Northeast For the Northeast Series, you’ll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to experience double-digit (organic!) growth. We offer a flexible & hybrid work environment that allows our Associates to split their time between in-person and remote. Position Overview Lockton is seeking a process-oriented individual who is passionate about providing exceptional service to Associates and Clients. The Claims Consultant is responsible for supporting the claims reporting and handling process, with a focus on professionalism, proficiency, and accuracy. This consultant is also responsible for claims data collection and analysis. Core Responsibilities Facilitate the claims reporting process between involved parties Analyze and review insurance claims for accuracy and completeness, obtaining information as necessary Receive claim information from clients and verify current insurance coverage Report claim information accurately and promptly to the appropriate insurance carrier on behalf of the Client Enter claim information into respective system(s) for tracking and reporting purposes Field questions and act on requests concerning claim information Collaborate with Claims Advocates to achieve accurate and timely claim reporting Proactive in handling claims correspondence and identifying matters requiring immediate attention Maintain and update shared claims program in Salesforce Engaging with other departments regarding exchange of information and/or client requests Collaborate and assist Claim Advocates with ongoing open matters, providing updates to carrier adjusters Assist other advocates in carrier and client meetings. Assist advocates with clients’ questions or update requests Bachelor's degree in Business or related field; or equivalent education and work experience Prior insurance and/or claims experience highly preferred Working knowledge of Microsoft Office products Working knowledge of Salesforce products Excellent written and verbal communication skills including professional phone etiquette High level of business acumen with an interest in understanding the importance of the claims process Strong attention to detail, with the ability to work within time constraints Ability to effectively manage time and priorities Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information Ability to make decisions with accuracy and confidence when faced with incomplete information. Highly organized and ability to triage multiple priorities Must be legally authorized to work in the United States and not require sponsorship for this position, now or in the future

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Responsibilities

The Claims Consultant facilitates the claims reporting process by analyzing insurance claims for accuracy and completeness while maintaining data in Salesforce. They collaborate with Claims Advocates to provide timely updates to clients and carriers regarding open matters.