Claims Counsel Representative at Western National Group & Umialik Insurance

Edina, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

114290.0

Posted On

07 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Legal Research, Claims Handling, Negotiation, Analytical Skills, Communication Skills, Organizational Skills, Time Management, Multitasking, Problem-Solving, Relationship Building, Compliance, Policy Evaluation, Litigation Support, Process Improvement, Customer Experience, Team Collaboration

Industry

Insurance

Description

Description Who are we? Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve. Does this opportunity interest you? Western National Insurance Group is seeking a Claims Counsel Representative to join our team! The individual in this role will have the opportunity to perform legal work including conducting research, reviewing policies, evaluating contracts and conduct, ensuring compliance with legal requirements, and overseeing litigation. What are the responsibilities and opportunities of this role? Supports our core business principles of empowerment, accountability, and connectiveness by working collaboratively with claims and legal teams and learning how these values guide daily decision-making. Assists with the handling of civil litigation claims, including gathering information, reviewing case details, coordinating with internal partners and defense counsel, and supporting timely and effective claim resolution. Provides support to claims staff by helping evaluate legal issues, researching questions, and escalating more complex matters as appropriate. This role offers hands-on exposure to legal and claims decision-making. Learns and shares updates on legal changes and trends by assisting with tracking relevant laws and regulations and helping communicate their impact to claims and other departments with guidance from experienced team members. Helps ensure information is shared appropriately by communicating relevant details to team members and stakeholders who may be affected by claims decisions or policy interpretations. Applies and explains company policies under supervision, helping ensure consistency while developing a strong understanding of policy language and intent. Contributes to process and procedure development by identifying questions, documenting workflows, and offering suggestions for improvement as experience grows. Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved. Requirements What are the must-have qualifications for a candidate? Demonstrated knowledge of industry practices, standards, and claims concepts. Ability to anticipate legal obstacles and challenges and strategize plans to address them. Skillfully negotiate complex settlements. Strong analytical and critical thinking skills. Proficient oral and written communication skills. Strong organizational and time management skills. Ability to multitask. Proficient use of various core systems, office and computer equipment, and software packages. Ability to travel to home office when appropriate. What will our ideal candidate have? Strong communication, negotiation, and problem-solving skills. Demonstrated ability to develop and maintain professional relationships. J.D. degree and admission to the Minnesota Bar required; Washington Bar admission preferred. Five-plus years of claims litigation experience. Compensation overview The full hiring range for this role $83,100 - $114,290, annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate, as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and / or may be considered for other positions. Culture and Total Rewards Western National has long been known as “The Relationship Company®”, and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset. Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for the past four consecutive years. In addition, the Group is consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results. Western National offers full-time employees a significant Total Rewards Package, including: Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more! Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions) Wellbeing Program, including onsite fitness studio Paid Time Off – including holiday, vacation, and volunteer 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education) Paid parental leave Bonus opportunities Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #LI-AN1 #IND123

Responsibilities

The Claims Counsel Representative will conduct legal work, including research, policy review, and litigation oversight. They will collaborate with claims and legal teams to support effective claim resolution and ensure compliance with legal requirements.