Claims Examiner, Non-Motor at Allianz Global Corporate & Specialty SE

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Processing, Claims Assessment, Claims Settlement, Claims Recovery, Negotiation, Communication, Teamwork, AI Tools, Customer Service, Problem Solving, Documentation, Legal Knowledge, Subrogation, Product Development, Process Automation, Analytical Skills

Industry

Financial Services

Description

Job Summary To perform the following activities in assisting for Non-Motor (exlcuding liability, bond, TTBI and TBBD) in the following areas: Claims processing & assessment Claims settlement Claims recovery Claims Services Functional business analyst Key Responsibilities To perform the following duties and responsibilities: Obtain necessary claims documents from insured, solicitors, underwriters, agents, brokers, etc. Appoint independent adjusters for investigations, solicitors for summon cases & medical specialists. Confirm coverage and assess claims based on documents / reports that support claims, i.e., medical, police report, adjuster report etc. Offer settlement to insured. Handle complaints from local authorities, insured & agents. Conduct negotiation & attend court when necessary for selected contested cases. Prepare repudiation letter for cases where the Policy Liability is not apparent. Take action to recover claims by way of subrogation. Attend to claims query from customer, agents, brokers, branches, and claims hub. Provide claims input in product development. Identifying processes which can be automated and perform enhancement in Merimen / OPU Requirements Able to work independently and as a team player. Good communication and writting skills. Ability to leverage AI tools like ChatGPT to simplify tasks at work Willing to learn and interested in handling and process in Claims. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.

Responsibilities

The Claims Examiner will be responsible for processing and assessing non-motor claims, confirming coverage, and offering settlements to insured parties. They will also handle complaints, conduct negotiations, and prepare repudiation letters as necessary.