ABOUT MARSHMALLOW

We build financial products that accelerate the economic freedom for people who move across borders. We started with car insurance — insuring over a million drivers — and we’re scaling beyond. Tens of millions of people move countries each year, facing overlooked financial challenges. Our future is in building financial products around their needs to positively impact their lives.

THE CLAIMS FRAUD TEAM

We defend Marshmallow against fraudulent activity and help protect the company! Fraudulent claims can result in us losing money, which can drive up the premium prices for all of the other customers. We’re here to stop that, making sure Marshmallow remains affordable and accessible for everyone. We’re looking for a Claims Fraud Investigator to play a key part in making sure that we deliver a top service for our customers.

• Reviewing new fraud referrals and conducting investigations
• Where concerns are identified, monitoring developments and directing the next steps in the handling process to achieve a cost-efficient conclusion with minimal financial impact on the company
• Identifying opportunities to amend our processes, tools or product to faster spot fraud and protect both the company and innocent customers
• Helping junior members of the team with guidance and support