Key responsibilities:

• Play a vital role within the TPA team by being a point of contact for client/customer calls/enquiries
• Take full ownership of the claims lifecycle from FNOL through to conclusion
• Manage your own portfolio of mid to HNW claims
• Strive to provide an exceptional service level

About you:

• A background in Property Claims handling
• Excellent communication skills, written & verbal
• The ability to work in a demanding and pressured environment whilst working to SLA’s
• Attention to detail
• Good organisational skills/time & diary management
• Cert CILA, working towards or an interest in working towards (full support will be provided)
• Happy to work from an office base on a flexible hybrid basis or remote working is offered
• Standard working hours 35 hours per week, Monday to Friday
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