DESCRIPTION

The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £50,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

KEY ACCOUNTABILITIES

• To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• Ensure quality service standards and productivity levels are maintained to a high standard
• Allocate new claims and set strategies
• Carry out supervisory tasks appropriate to level
• Assist with training and mentoring team members
• Undertake appropriate additional tasks provided by the Team Leader
• Attend Client review meetings and assist with client project work where applicable
• Build and maintain excellent relationships with Clients
  Working Hours
  35 hours per week
  Monday – Friday 9am – 5pm with 1 unpaid hour for lunch
  Primary location for this role is Liverpool Office

EXPERIENCE, SKILLS AND QUALIFICATIONS

• Minimum 5 years claims handling experience
• Experience dealing with quantum up to £50k
• Significant experience dealing with complex liability and quantum issues
• Excellent attention to detail
• Strong communication and negotiation skills
• Effectively prioritises workload
• Experience providing training or mentoring and supervising
• Strong Client relationship skills
  Values
  Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
  Keoghs values
  We are connected
  We are dynamic
  We are innovative
  We succeed together

Please refer the Job description for details