Role Description The Liability and Property Claims Handler is a full-time, hybrid role based in Truro, with flexibility to work from home for part of the week. The role involves managing and assessing liability and property claims from notification through to settlement, ensuring timely and fair outcomes for Members. Day-to-day responsibilities include gathering and reviewing documentation, liaising with Members, brokers, and third parties, and maintaining accurate claim records in internal systems. The Claims Handler will investigate circumstances, evaluate policy cover, and work with loss adjusters, solicitors, and other specialists as needed to resolve claims efficiently. The role also includes contributing to continuous improvement initiatives, supporting colleagues, and upholding Cornish Mutual’s standards of fairness, honesty, and transparent communication.
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