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Claims Handler at Lawes Insurance Recruitment
London, London - England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

14 Jan, 27

Salary

65000.0

Posted On

16 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Insurance

Description
  • Key responsibilitiesHandle all classes of Commercial, Private and Fleet claims from first notification to settlement
  • Take first notification of loss, set up new claim files and validate claims against policy cover
  • Discuss and determine liability, and advise clients on how their policy may respond and how to mitigate their loss
  • Liaise with insurers, motor claims partners and uninsured loss recovery providers
  • Make sure claims follow policy conditions, and escalate to senior management where needed
  • Manage your caseload accurately and within agreed service level agreements
  • Ensure all activity complies with FCA regulation and internal conduct procedures
  • Identify, log and handle complaints in line with regulatory and company requirements
  • Handle all queries professionally and give clients outstanding customer service
Responsibilities