Key Responsibilities:

• Claim Processing: Manage a high-volume caseload covering service charges, ground rent and breach of lease matters, ensuring claims are progressed accurately and efficiently.
• Court Documentation: Prepare and serve claim forms, consent orders, applications, hearing packs and other court documents.
• Legal Support: Support Litigation Solicitors with forfeiture proceedings, possession claims and insolvency action.
• Enforcement: Enforce judgements through High Court Enforcement and third-party debt orders.
• Claim Assessment: Review and assess claims, handle defendant disputes and determine the appropriate course of action.
• Negotiation & Communication: Negotiate settlements and communicate professionally with clients, defendants, Solicitors and other stakeholders.
• Case Management: Maintain accurate case records, system updates and documentation, ensuring all deadlines are met.
• Compliance: Ensure all claims are handled in accordance with legal, regulatory and company requirements.
• Collaboration: Work closely with Solicitors and internal teams to ensure the timely and effective resolution of claims.
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