ABOUT ZEGO

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn’t take into account how well you actually drive.
That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers.
From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do.
We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started…

• Managing your own claims caseload in accordance with the Zego claims philosophy, claims handling procedures and service level agreements.
• Responding proactively to incoming telephone calls and correspondence to avoid leakage and delays
• Monitoring ongoing credit hire periods to drive down claim costs and raising payments promptly and accurately.
• Liaising and negotiating with third party insurers and solicitors as well as credit hire organisations to progress and settle claims efficiently, with a pragmatic approach to claims handling.
• Work on Personal Injury claims inside and outside of MOJ/OIC portals.
• Entering reserves accurately and promptly into the claims system in accordance with Zego reserving philosophy.
• Conducting liability and quantum investigations, whilst considering whether there is potential for fraud.