ABOUT US

At Zego, we understand that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn’t reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.
From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We’ve sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post’s Claims & Fraud Awards. And we’re only just getting started.

• Managing your own claims caseload in accordance with the Zego claims philosophy, claims handling procedures and service level agreements.
• Responding proactively to incoming telephone calls and correspondence to avoid leakage and delays
• Monitoring ongoing credit hire periods to drive down claim costs and raising payments promptly and accurately.
• Liaising and negotiating with third party insurers and solicitors as well as credit hire organisations to progress and settle claims efficiently, with a pragmatic approach to claims handling.
• Entering reserves accurately and promptly into the claims system in accordance with Zego reserving philosophy.
• Conducting liability and quantum investigations, whilst considering whether there is potential for fraud.