Claims Investigator at Legal Management Group

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Investigation, Personal Injury Claims, Auto Accident Investigation, Social Media Investigation, Digital Evidence Collection, Fraud Detection, Data Verification, Case Management, Analytical Skills, Report Writing

Industry

Legal Services

Description

Claims Investigator About the Role We are looking for an experienced Claims Investigator to support personal injury accident cases, primarily related to motor vehicle accidents. This role focuses on validating claims, conducting background and social media investigations, and gathering accurate information to support case strategy and claim outcomes. The ideal candidate has a strong insurance or healthcare claims background and is highly detail-oriented. Key Responsibilities Claims Investigation & Validation Conduct end-to-end investigations related to personal injury and auto accident claims. Validate claimant information through records review, interviews, and data verification. Identify inconsistencies, red flags, or potential fraud within claims. Social Media & Digital Investigation Investigate online presence across platforms such as Instagram, Facebook, and other public sources. Collect, document, and preserve relevant digital evidence to support claim evaluation. Ensure investigations comply with legal, ethical, and privacy standards. Documentation & Reporting Prepare clear, accurate investigation reports with findings and supporting evidence. Maintain organized case files and investigation logs. Collaborate with claims, legal, and case management teams to provide actionable insights. Systems & Process Usage Utilize internal claims systems, databases, and case management tools effectively. Follow established investigation procedures and contribute to process improvements when needed. Required Skills & Experience 5–10 years of experience in claims investigation, insurance claims, healthcare claims, or related fields Strong background in insurance-based investigations preferred Experience investigating auto accident or personal injury claims Familiarity with social media and digital investigations High attention to detail and strong analytical skills Experience using claims systems, databases, or case management platforms

Responsibilities

Conduct end-to-end investigations for personal injury and motor vehicle accident claims to validate information and identify fraud. Collect digital evidence from social media and prepare detailed investigation reports for legal and claims teams.