GENERAL SUMMARY

To support A&H growth and customer service in claims management, the Regional A&H Claims Manager, will work with regional underwriters in promoting claims service level and process efficiency. This role should identify claims asset for the region.

QUALIFICATIONS

• Minimum 5-7 years related insurance working experience with people management/ supervisory experience
• Tertiary education preferred with insurance or claims related education or equivalent
• Marketing skill required
• Fluent in English
• Able to work independently and under pressure
• Familiar with Microsoft Office

• Ensure that the claims team is capable of negotiating settlement and denials with clients and producers.
• Ability to manage direct customers and business partners
• Manage the A&H claims team in Asia
• Ability to review claims process and procedures and promote efficiencies
• Marketing with the business partners
• Manage service provider which offer 24 hours hotline to the customers