Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

WE HAVE POLICIES TO ENSURE EQUAL ACCESS AND PARTICIPATION FOR PEOPLE WITH DISABILITIES, INCLUDING PROVIDING WORKPLACE ADJUSTMENTS (ACCOMMODATIONS). A COPY OF APPLICABLE POLICIES IS AVAILABLE ON REQUEST.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site

ABOUT THE ROLE

We’re looking for a Claims Manager, Multiline - USE, to join our growing team!

What you’ll do here:

• Proactively manage workflow and resources to achieve regional goals and exceed customer expectations.
• Participate in the development and implementation of business plans and manage day-to-day operations to achieve key business goals.
• Monitor financial performance and productivity and report monthly to appropriate stakeholders on progress towards specific goals and objectives.
• Develop, recommend, and implement strategies for loss containment, increased salvage and subrogation returns to improve region’s loss ratios and process & technology improvements.
• Provide effective leadership by motivating staff, coaching and mentoring their teams, performance management, continuous learning and career development for managers and other staff.
• Act in a consultative and advisory capacity on claim matters such as policy interpretation and settlement negotiation to help resolve claims related issues.
• Maintain a respectful and productive business relationship with vendors, service providers, other COEs and internal client groups.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique