Claims Manager/Officer

at  Manpower Services (New Zealand) Pty Ltd.

• Permanent Role
• Excellent Remuneration Package
• Immediate Start
  Our client who are fast becoming a force to reckon with in the insurance industry are currently seeking a Claims Manager. This is an office-based role.

The Claim Repair Manager will be responsible for liaising with the policyholders throughout the life of the repair, particularly on key decisions relating to their works, creating and managing schedules of repair and ensuring that works are completed on or before the expected completion date.

• Experience with Scheduling tools/Gantt Charts
• Experience working in an office environment
• Ensuring a fair and reasonable outcome for our customers
• Managing claims until settlement under the guidance of our experienced managers
• Adhering to all legislative and compliance processes in your management of the claim
• Managing confidential claims information discreetly and professionally
• Exceptional organisational and time management skills
• Superior customer service skills
• Proactive and solution focused
• Excellent verbal and written communication skills
• Strong attention to detail
• Highly organised and methodical
• Knowledge of Microsoft Office 2016 tools
• Ability to thrive in a team
• High level of computer competency
• Ability to work autonomously and unsupervised
• Onsite experience in remedial or restorative building repairs or trade background
• Demonstrated experience working in a fast paced team environment with the ability to manage competing priorities with a calm and professional approach
• Strong systems, operational and reporting skills with a willingness to work flexible hours and be adaptable to changed routines from time to time