JOIN SUNCORP AS A CLAIMS MANAGER (12-MONTH CONTRACT)

Make a real impact, one claim at a time.
Are you someone who thrives on helping others and navigating complex situations with empathy and confidence? At Suncorp Group, we’re looking for passionate professionals to join our Terri Scheer Claims team – one of Australia’s leading providers of landlord insurance.
This is a 12-month contract opportunity, with multiple roles available across our collaborative Claims teams. Start date for this role is Monday 28th July 2025.

WHY SUNCORP?

For over a century, Suncorp has helped individuals, families, and businesses protect what matters most. We’re committed to building a better, more sustainable future – for our customers, communities, and teams.
At Suncorp, diversity is celebrated and all voices are welcome. If you’re looking for a role with purpose, people, and potential – this could be your next great move.

WHY THIS ROLE MATTERS

As a Claims Manager, you’ll be the first point of contact for landlords navigating property damage, tenant issues or financial loss. You’ll support them through every stage of their claim – ensuring the process is smooth, fair, and handled with care.

WHAT YOU’LL BE DOING

• Manage Claims End-to-End: Own a portfolio of claims, providing clear, timely updates and outcomes.
• Deliver Exceptional Service: Be the calm voice and trusted advisor for customers during often stressful times.
• Liaise Across Teams: Work closely with assessors, trades, internal departments, and external partners to get the best outcomes.
• Use Sound Judgement: Apply policies and procedures with fairness, efficiency, and empathy.
• Champion Continuous Improvement: Bring ideas and feedback to the table – we value fresh thinking.