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The team leader for medical billing operations is typically assigned to a single client process. Interprets and analyzes client data to add, delete, and modify data. Responsible to find solutions to individual client problems based on business rules. Ensures accurate and timely completion of transactions to meet or exceed client SLAs.

Roles and Responsibilities

• Introduces best practice processes around work assignments and quality of output.
• Maximizing overall team performance. Identifies and resolves the more complex issues around pending transactions
• Directs the accurate and timely processing of claims to meet or exceed client service level agreements
• Review quality audit of accounts
• Works with the team to complete assignments using established guidelines, policies and procedures.

Education, Experience, and skills needed

• Education: Degree in any related field preferably Paramedical or life science background.
• Requires 4-6 years of recent experience in UAE Revenue Cycle Management - Eligibility and Authorization, Claim Submission & Resubmission. Both inpatient and outpatient experience preferred.
• Expert knowledge of medical conditions, treatments, procedures and standard codes
• Willingness to work in different shifts and facility locations in UAE
• Good client services and leadership capabilities
• Excellent proficiency in medical terminology, payer billing guidelines and Insurance pre-authorization process of DHA
• Expert in the use of PCs and MS Office suite
• Excellent in communication skills
• Expertise in complete RCM processes
• Good analytical and problem skills
• Fluent Arabic speaking skills