Claims Operator at Amplifon

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Management, Microsoft Office, Verbal Communication, Written Communication, Numeric Skills, Attention to Detail, Analytical Skills, Proactive, Follow-up Skills

Industry

Retail Health and Personal Care Products

Description

Changing Lives, Transforming Careers At Amplifon, we’re more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers. With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary. Join us and shape a future where sound connects, inspires, and transforms lives. Life at Amplifon: Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here, you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way. About the role: Candidate should have a keen eye for detail and be able to process a high volume of HSP (Hearing Services Program) claims in a fast pace environment Ability to follow HSP regulatory guidelines and be adaptive to changes where necessary Managing maintenance claims renewals Ability to provide ongoing support to Audiologists and Clinics by assisting with any HSP claim inquiries in a timely manner via email and the Service Now Ticketing system Attention to detail is a must About you: Previous experience in claims management Intermediate-level Microsoft office skills Excellent verbal and written communication skills Excellent numeric skills Attention to detail with a good eye for analytics Can work under pressure and meet deadlines Proactive with excellent follow-up skills Allied health or retail background is a bonus but not essential Putting People First One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel. In addition, if you’re ready to put in the hard work, we’ll make sure your dedication and achievements are recognised. Ready to take the next step in your career? Amplify your purpose with Amplifon! As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.

Responsibilities

The Claims Operator will process a high volume of Hearing Services Program claims while adhering to regulatory guidelines. They will also provide support to Audiologists and Clinics regarding claim inquiries.