POSITION OVERVIEW

• 6-12 Month, Casual opportunity
• True hybrid working – work from home and our Mitcham office
• $31.20 per hour (inclusive of 25% causal loading) plus 12% superannuation

ABOUT US

We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services.
Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us.
We’re committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

DID YOU KNOW?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don’t necessarily tick every box, please apply or get in touch. We’d love to have a chat and see if you could be a great fit.

YOUR KEY RESPONSIBILITIES

• Process payments of invoices related to third party suppliers, and/or apply account credits.
• Compile information from multiple systems to support delivery of Freedom of Information (FOI) requests within regulated timeframes.
• Triage debt collection activities based on guidelines for action, legal assistance and working with debt management teams.
• Seek quotes, generate work orders and prepare invoices to recover the cost of repairing damaged assets.
• Administer debt management processes for unpaid damaged asset invoices, including, outbound/inbound calls, payment arrangements, letters of demand and performance reporting.
• Prepare and complete release forms for claims settlements.
• Maintain high quality records of actions taken when managing and responding to or processing claims/administrative work.
• Triage incoming claims work, including case creation and data gathering.

We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do.

• $31.20 per hour (inclusive of 25% causal loading) plus 12% superannuation
• Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
• Free and secure on-site parking with on-site café at our Mitcham offic