CLAIMS SPECIALIST - (TECHNICAL MANAGER III) at State of Illinois

Peoria, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

8800.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Processing, Investigation, Communication Skills, Safety Training, Microsoft Office Suite, Public Administration, Data Analysis, Customer Service, Legal Compliance, Report Preparation, Problem Solving, Team Collaboration, Time Management, Attention to Detail, Interpersonal Skills, Regulatory Knowledge

Industry

Individual and Family Services

Description

Job Requisition ID: 50580 IPR# 25-00125Closing Date: 10/24/2025Agency: Department of TransportationPositionTitle: Technical Manager III Salary: Anticipated Starting Salary: $5,055 Monthly; Full Range: $5,055 - $8,800 Monthly Job Type: SalariedCategory: Full Time County: PeoriaNumber of Vacancies: 1Bargaining Unit Code: NR916 Pro Tech Teamsters This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview This position is accountable for investigating accidents involving state vehicles, third party claims, Court of Claims cases, processing claims, Freedom of Information Act (FOIA) requests, subpoenas, and assisting in the implementation of district safety inspections and safety training classes.Essential Functions Conducts investigations of vehicle accidents and 3rd party property damage claims that are thorough and accurate in order to provide the data needed to process Court of Claims cases. Processes Freedom of Information Act (FOIA) requests and responds to subpoenas for information and/or depositions of District 4 employees. Administers the collection of mobile property damage fees from liable 3rd parties in a manner which provides the maximum return to the state. Prepares accurate reports for use by insurance companies, the Office of the Attorney General and other agencies. Assists in the administration of the safety/training programs which creates safety awareness among employees and minimizes preventable accidents and subsequent lost days. Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees. Performs other duties as assigned. Minimum Qualifications Completion of a bachelor’s degree majoring in business, economics, public administration or a related field; OR Completion of two years of college PLUS two years of experience processing general liability claims, auto liability claims, subpoenas, Freedom of Information Act (FOIA) requests, or a combination thereof; OR Eight years of experience processing general liability claims, auto liability claims, subpoenas, FOIA requests, or a combination thereof. Preferred Qualifications Experience working with federal rules and regulations. Experience working with highway safety related grants or programs. Ability to maintain harmonious relationship with employees, agency officials and the general public. Proficient with Microsoft Office Suite (Word, Outlook, Excel, Access and PowerPoint). Strong oral and written communication skills. Conditions of Employment The Conditions of Employment listed here are incorporated and related to any of the job duties as listed in the job description. Valid driver’s license. Districtwide travel. Successful completion of a background screening. Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine. About the Agency The Illinois Department of Transportation is seeking to hire a Claims Specialist. The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois.Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs. The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including: Monday-Friday work schedule Flexible work schedules in several program areas (flexible time, hybrid scheduling) Health, Life, Vision, and Dental Insurance Pension Plan (12) Weeks paid Maternity/Paternity Leave Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare) Employees earn (12) paid Sick Days annually New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually Employees earn (3) paid Personal Days annually (13-14) paid holidays annually (based on start date) Tuition Reimbursement Employee Assistance Program and/or mental health resources We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors. Work Hours: 8:00 AM - 4:30 PM Monday - FridayWork Location: 401 Main St, Peoria, Illinois, 61602 Work Office: Office of Highways Project Implementation, Region 3/District 4/Bureau of Administrative Services Agency Contact: DOT.CONTACTHR@ILLINOIS.GOV Posting Group: Leadership & Management; Transportation Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine. NOTICE: Please note that this position is one of many IDOT positions that has been identified as one that is properly a Personnel Code-covered role. This change does not affect the union status, listed duties, job responsibilities, or working title of Claims Specialist, but does provide the position with additional job protections not previously available. This position will change from the Technical Manager III classification to Transportation Executive I in the near future as part of the completion of this ongoing administrative alignment project. APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website. Seasonal and temporary workers should use a personal e-mail address when applying for jobs. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: donotreply@SIL-P1.ns2cloud.com systems@SIL-P1.ns2cloud.com

Responsibilities

The Claims Specialist is responsible for investigating accidents involving state vehicles and processing claims. This includes handling FOIA requests, subpoenas, and assisting with safety training programs.