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Claims Support Specialist (De Smet) at Goodville Mutual Casualty Company

De Smet, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Secretarial Duties, Policy Coverage Verification, Claims Processing, Document Indexing, Scanning, Mailing, Email Monitoring, Claims Building, Vendor Management, Claim Seminars, Claim Associations

Industry

Insurance

Description

Description This position is responsible for performing a variety of claims customer service and secretarial duties, providing claims customer service to incoming callers, including agents, policyholders and claimants, verifying policy coverage and assisting the Claims Coordinator, Claims Supervisor and Claims Manager as needed. Requirements a. Assist customers with claim inquiries. b. Open, index, and scan incoming mail. c. Notify adjusters of incoming documents/mail and any other messages. d. Ensure proper mailing of claim checks and other daily correspondence. e. Monitor claims email f. Verify coverage on loss, build claims in the All Points system and send to appropriate adjuster. g. Verify coverage and pay bills for glass claims through independent vendor. h. Attend claim seminars and participate in claim associations. i. Perform other duties as assigned by Claims Manager and Claims Coordinator III

Responsibilities

This role involves handling various claims customer service and secretarial tasks, including assisting incoming callers such as agents, policyholders, and claimants with inquiries. The specialist will also verify policy coverage and provide necessary support to the Claims Coordinator, Supervisor, and Manager.