ABOUT MISSOURI FARM BUREAU INSURANCE:

At Missouri Farm Bureau Insurance, we’re more than just an insurance provider - we’re a trusted partner to families, farms, and businesses across Missouri. For over 70 years, we’ve been protecting what matters most to our members with personalized service and a deep commitment to our communities. Rooted in values of integrity, dedication, and excellence, we empower our employees to make a difference every day.
Are you a skilled claims professional with a passion for training and coaching others? Missouri Farm Bureau Insurance, as part of the Human Resources Team is seeking a Talent Development Specialist to lead impactful learning initiatives that elevate the performance and service of our claims team. This role is a key partner in improving employee capabilities and delivering excellent claims service across Missouri.

• Design, present, and refine training programs and materials for claims professionals.
• Train new and existing staff on systems, best practices, and third-party tools (Xactimate, QCS, ISO, Plnar, Mitchell).
• Partner with leadership to identify training needs, implement coaching strategies, and improve operational outcomes.
• Conduct audits, support catastrophe response, and provide expertise in claims processes and compliance.
• Facilitate engaging presentations, track training effectiveness, and implement process improvements.
• Create guidelines and manuals to standardize claims handling practices and enhance service delivery.
• Attend and participate in legal proceedings and claims-related events as needed.
• Travel statewide, including overnight stays (requires a Valid Missouri Driver’s License).