Cleaning Manager (High-End Client Account)
Position: Cleaning Manager
Reports to: CEO / Operations Director
Location: Kelso
Hours: Up to 30 permanent (flexibility required)
Salary: Starting at £23,000
About the Role
We are looking for a highly professional Cleaning Manager to oversee cleaning operations for one prestigious, high-end client. The successful candidate will ensure exceptional standards are consistently delivered, acting as the main point of contact between our team and the client.

Key Responsibilities

• Manage all cleaning operations on-site for the client.
• Lead, motivate, and support a small team of cleaners to deliver luxury service standards.
• Conduct daily checks and weekly audits to ensure exceptional quality at all times.
• Liaise directly with the client to understand requirements, respond to requests, and ensure satisfaction.
• Manage staff schedules, attendance, and training to guarantee consistent coverage.
• Ensure compliance with health & safety, COSHH, and company procedures.
• Handle stock control and ensure all eco-friendly cleaning products and equipment are maintained.
• Provide hands-on support where needed to maintain service delivery.
• Report directly to senior management on performance, issues, and improvements.

Person Specification

Essential:

• Experience in managing cleaning teams, preferably within luxury, hospitality, or high-profile environments.
• Immaculate attention to detail and commitment to high presentation standards.
• Strong leadership and communication skills, able to motivate and support a team.
• Discretion, professionalism, and ability to build strong client relationships.
• Knowledge of cleaning techniques, eco-friendly products, and health & safety regulations.
• Full UK driving licence (if travel occasionally required).

Desirable:

• Background in hotels, hospitality, or private estate cleaning.
• Training in Health & Safety or cleaning management.

What We Offer

• Competitive salary.
• Full training and professional development.
• Uniform and eco-friendly equipment provided.
• The opportunity to manage a flagship client site with high standards of excellence.

Job Types: Part-time, Permanent
Pay: £23,000.00-£28,000.00 per year
Expected hours: 15 – 30 per week

Benefits:

• Bereavement leave
• Employee mentoring programme
• Free parking
• On-site parking
• Sick pay

Work Location: In perso

• Manage all cleaning operations on-site for the client.
• Lead, motivate, and support a small team of cleaners to deliver luxury service standards.
• Conduct daily checks and weekly audits to ensure exceptional quality at all times.
• Liaise directly with the client to understand requirements, respond to requests, and ensure satisfaction.
• Manage staff schedules, attendance, and training to guarantee consistent coverage.
• Ensure compliance with health & safety, COSHH, and company procedures.
• Handle stock control and ensure all eco-friendly cleaning products and equipment are maintained.
• Provide hands-on support where needed to maintain service delivery.
• Report directly to senior management on performance, issues, and improvements