Position Title: Cleaning Manager
Position Status: Full-Time
Salary: $47,000 - $50,000 per year
Start Date: Immediately
Location: John W. Lindsay YMCA
The YMCA is a place where everyone belongs. We are committed to providing equal opportunity for all, in a welcoming space that is both nurturing and fun – in a community of shared responsibilities, where children and families can thrive.
There are lots of places to work, but few opportunities to do work that really matters, and the Y is one of those rare places. When you join our team, you don’t just get a job – you’ll embark on an exciting path in career development. You will be part of a team that provides children, youth, and adults of all ages a sense of belonging in their community.

QUALIFICATIONS & SKILLS

• 3-5 years leading teams in cleaning environment required
• 3-5 Years cleaning experience required
• Strong working knowledge and certification in WHMIS or GHS
• Proven background in cleaning support to multi-program facility (i.e. fitness, aquatics, etc.) an asset
• Strong work ethic and flexibility regarding assigned work schedule, including days, evenings, and weekends
• Dedication to safety and quality commitment
• Able to work with minimum supervision
• Able to handle multiple, competing tasks
• Strong interpersonal and communication skills

• Ensure facility cleanliness and safety quality standards are met and maintained. Maintain a clean and clutter-free environment in public and program areas of the facility, including fitness centers, change/washrooms, lobbies, offices, aquatics area, rental spaces, and outside parameters of the buildings.
• Responsible for all room rentals set up, take down and cleanliness.
• Ordering and procurement of all cleaning and changeroom supplies. Ensure tracking mechanisms in place for all inventory purposes to receive and store all supplies and ensure proper availability of supplies.
• Responsible for proper planning and maintenance of departmental budgets.
• Utilizing inclusive practices, recruit, onboard, and manage a team of diverse staff by establishing performance expectations and goals, and providing regular feedback, coaching, and performance management evaluations.
• Provide guidance, training, and professional development opportunities to deepen working knowledge of staff and ensure a high level of inclusive, culturally competent service performance.
• Develop tools and practices for staff’s ease of access to information and training to ensure cleanliness & safety quality standards are met.
• Address conflicts and interpersonal issues within the team in a constructive and timely manner - facilitating difficult conversations, mediating disputes, progressive discipline, and finding mutually acceptable solutions to conflicts.
• Lead, or participate in, workplace investigations and conflict resolution, ensuring the environment is free from harassment, discrimination, and bullying.
• Ensure team adherence to YMCA policies, procedures, and code of conduct, promoting a culture of integrity and accountability.
• Model and promote inclusive leadership, creating and enhancing an inclusive, diverse, and equitable working environment and practices
• Foster a positive employee experience free from systemic barriers and harm, while consistently focusing on process improvement.
• Assist in the overall cleanliness and sanitation of both facilities when required, including garbage removal, dusting, sweeping, mopping floors, toilets, windows, vacuuming, disinfecting and replenishing supplies in washroom/locker rooms.
• Perform laundry related duties when required, including collection of towels, loading, and unloading of laundry machines, folding towels, and replenishing towels in adult locker rooms.
• Responsible for assisting with one duty manager shift per week at the John W. Lindsay YMCA location.
• Ensure compliance with all safety requirements, industry standards, and child safeguarding processes in support of provision of a safe environment for all participants, visitors, staff, and volunteers. Including: sign-in processes, code response, surveillance, incident reporting, WHMIS, and safe work practices.
• Responsible for scheduling all facility staff including fill in support when gap in operations.
• Other duties as assigned.